Terms of service

Overview

This website is operated by RubiBloom. Throughout the site, the terms “we,” “us,” and “our” refer to RubiBloom.

RubiBloom offers this website, including all information, digital products, files, tools, and services available through the site, to you conditioned upon your acceptance of these Terms of Service.

By visiting our website, purchasing a product, downloading a file, or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access the website or use its products and services.

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell digital products to you.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or place of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products or services for unlawful or unauthorized purposes. You must not violate any applicable laws, including intellectual property and copyright laws.

You must not transmit viruses, malicious code, or other material that may affect the operation or security of the website.

A breach of these terms may result in the termination of your access to our products or services.

2. Digital Products

All products sold by RubiBloom are digital unless a product page clearly states otherwise. No physical product will be shipped.

Products may include PNG files, SVG files, printable artwork, digital stickers, digital journals, planners, trackers, guides, templates, cards, and other downloadable resources.

Product photographs and mockups are provided for demonstration purposes. Printed items, frames, clothing, mugs, craft supplies, devices, and other physical objects shown in product images are not included.

Please read the product description and file details before purchasing to confirm that the format and specifications meet your needs.

3. Product Information

We make reasonable efforts to display product colors, dimensions, formats, and other details accurately. However, colors may appear differently depending on your screen, printer, materials, software, and settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

Minor differences in color or appearance caused by devices, printers, materials, or production methods do not mean that a digital file is defective.

4. Orders and Payments

Prices may change without notice. The price displayed at checkout at the time of purchase will apply to your order.

We reserve the right to refuse, cancel, or limit an order when we reasonably suspect fraud, unauthorized resale, abuse of our products, a pricing error, or a violation of these Terms of Service.

If an order is cancelled by us after payment has been processed, the applicable amount will be refunded.

You agree to provide accurate and complete purchase and account information, including a valid email address for digital delivery.

5. Digital Delivery

Digital files are delivered electronically after payment has been successfully completed. Files may be made available on the order confirmation page, through a download link, or by email.

Most files are delivered immediately. Payment processing, technical issues, or email delivery may occasionally cause a delay. Please allow up to 24 hours and check your spam or promotions folder.

You are responsible for providing a correct email address and downloading and safely storing your purchased files.

If you have not received your files within 24 hours or experience a download problem, contact us at hello@rubibloom.club and include your order number.

No shipping fees apply to digital products.

6. License and Permitted Use

Purchasing a digital product gives you a limited, non-exclusive, non-transferable license to use the files. Copyright and ownership remain with RubiBloom.

Unless a product description states otherwise, eligible PNG and SVG designs include personal use and small commercial use for up to 300 physical end products in total.

You may:

  • use eligible designs for personal projects;

  • print eligible designs on physical products that you create and sell;

  • use a production partner or print-on-demand provider to manufacture finished physical products for you;

  • resize or make reasonable modifications needed to create a finished physical product.

The following activities are prohibited:

  • selling, sharing, giving away, sublicensing, or redistributing the original digital files;

  • uploading the files to shared drives, design libraries, stock websites, marketplaces, or other platforms where third parties can download or extract them;

  • selling the files as digital downloads, including modified, recolored, traced, converted, or combined versions;

  • claiming the artwork as your own or registering it as your copyright;

  • using the artwork as a trademark, service mark, business logo, or brand identity without written permission;

  • creating new digital design resources, clipart, SVG files, PNG files, digital stickers, templates, or other downloadable products from the artwork;

  • making the original or modified files available to customers through editable templates;

  • using the artwork for unlawful, harmful, defamatory, discriminatory, or misleading content;

  • using the artwork to train artificial intelligence or machine-learning systems.

The artwork must form part of a finished physical product and must not be supplied to the customer as an extractable digital file.

If you want to produce more than 300 physical items, you must purchase the applicable Extended Commercial License before exceeding that limit. An Extended Commercial License applies to one eligible design or listing and permits up to 1,000 physical end products, unless its product page states otherwise.

An Unlimited Commercial License is governed by the conditions shown on its product page.

Licenses apply only to eligible PNG and SVG designs. They do not automatically apply to digital journals, planners, trackers, guides, printable posters, digital stickers, printable cards, templates, freebies, or other digital products unless commercial use is explicitly allowed in the relevant product description.

If the license terms on an individual product page or purchased license differ from this section, the specific terms provided with that product or license will apply.

7. Refunds, Returns, and Cancellations

Due to the digital nature of our products, purchases are generally final once files have been accessed or downloaded. We do not accept returns or exchanges of digital files.

Refunds and cancellations are handled according to our Refund Policy, which forms part of these Terms of Service.

If you receive an incorrect or damaged file or experience a technical issue, contact hello@rubibloom.club. We will review the issue and, where appropriate, provide assistance or a replacement file.

Nothing in these terms limits consumer rights that cannot legally be excluded.

8. Intellectual Property

All website content and digital products, including illustrations, graphics, designs, text, photographs, previews, branding, and downloadable files, are owned by or licensed to RubiBloom and are protected by applicable copyright and intellectual property laws.

Purchasing or downloading a product does not transfer copyright or ownership to you.

You may use purchased files only within the scope of the license supplied with the product.

9. Third-Party Tools and Services

We may provide access to tools or services operated by third parties, including Shopify, payment providers, file-delivery services, and print-on-demand platforms.

We do not control these third-party services and provide access to them without warranties or endorsements. Your use of third-party tools and services may also be subject to their own terms and privacy policies.

We are not responsible for losses or problems caused solely by a third-party service. Please review the applicable third-party terms before using those services.

10. Third-Party Links

Some content, products, or services available through our website may include materials or links from third parties.

We are not responsible for examining or evaluating third-party websites, their content, accuracy, availability, policies, products, or services.

Accessing a third-party website is at your own discretion and risk. Questions about third-party products or services should be directed to the relevant provider.

11. User Content and Feedback

If you submit reviews, comments, suggestions, photographs, or other materials to us, you confirm that you have the right to share them and that they do not violate the rights of another person.

You must not submit unlawful, abusive, misleading, defamatory, obscene, or malicious material, or content containing malware.

We may remove content that violates these terms or applicable law.

Submitting feedback or suggestions does not require us to compensate you or treat the submission as confidential.

12. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

We use personal information for purposes such as processing orders, delivering digital products, providing customer support, preventing fraud, and meeting legal obligations.

13. Errors and Omissions

Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, or other details.

We reserve the right to correct such errors, update information, or cancel affected orders. If we cancel a paid order because of our error, we will issue the applicable refund.

14. Prohibited Uses

You may not use the website or its content:

  • for unlawful purposes;

  • to violate applicable laws or regulations;

  • to infringe intellectual property rights;

  • to harass, harm, discriminate against, or mislead others;

  • to submit false information;

  • to transmit malicious code;

  • to collect or track personal information without authorization;

  • to spam, phish, scrape, crawl, or interfere with the security or operation of the website;

  • to bypass access restrictions or digital delivery protections;

  • to use automated systems in a way that places an unreasonable burden on the website;

  • to copy, extract, or use our content for artificial-intelligence training without written permission.

We reserve the right to restrict access for violations of this section.

15. Disclaimer of Warranties

We do not guarantee that the website will always be uninterrupted, timely, secure, or error-free.

Digital products are provided in the file formats and with the specifications stated in their product descriptions. You are responsible for confirming that you have compatible software, equipment, and sufficient skills to use them.

We do not guarantee a particular commercial result, sales volume, print result, or compatibility with software or equipment that is not listed in the product description.

To the extent permitted by law, the website and products are provided “as is” and “as available,” without warranties beyond those that cannot legally be excluded.

16. Limitation of Liability

To the fullest extent permitted by applicable law, RubiBloom will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the website or digital products.

Where liability cannot be excluded, our total liability relating to a particular purchase will not exceed the amount you paid for that purchase, except where applicable law requires otherwise.

Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or limited.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold RubiBloom harmless from third-party claims, losses, or reasonable expenses resulting from your unlawful use of the website or products, your violation of these terms, or your infringement of another party’s rights.

18. Severability

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law. The remaining provisions will continue in effect.

19. Termination

These Terms of Service remain effective until terminated by you or us.

You may stop using the website at any time. We may suspend or terminate access if we reasonably believe that you have violated these terms.

Termination does not cancel payment obligations or restrictions relating to intellectual property, licensing, prohibited redistribution, liability, or other provisions that are intended to survive termination.

20. Entire Agreement

These Terms of Service, together with our Refund Policy, Privacy Policy, Digital Delivery Policy, product descriptions, and applicable license terms, form the entire agreement between you and RubiBloom regarding your use of the website and purchased products.

A failure to enforce a provision does not waive our right to enforce it later.

21. Governing Law

These Terms of Service and any separate agreements through which we provide products or services are governed by the laws of Ukraine, without limiting any mandatory consumer protections that apply in the customer’s country of residence.

22. Changes to These Terms

We may update these Terms of Service by publishing a revised version on this page.

Changes apply from the date they are published and do not retroactively reduce the license rights attached to products purchased before the change.

You are responsible for reviewing the current version of these terms when using the website or making a purchase.

23. Contact Information

Questions about these Terms of Service may be sent to:

RubiBloom
Email: hello@rubibloom.club