Refund policy
Due to the digital nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations once the files have been downloaded or accessed.
Please read the product description and file details carefully before completing your purchase.
If you receive an incorrect file, experience a technical issue, or find that a file is damaged or significantly different from its description, please contact us at hello@rubibloom.club. Include your order number and a description of the issue, and we will do our best to provide a replacement or resolve the problem.
Refunds will not be provided for:
- purchasing the wrong product;
- changing your mind after purchase;
- not having the required software or skills to use the files;
- incompatibility that was clearly stated in the product description;
- accidental purchases after the files have been accessed or downloaded.
Nothing in this policy limits any consumer rights that cannot be excluded under applicable law.
Digital Content and EU Customers
By purchasing and accessing or downloading a digital product, you consent to the immediate delivery of the digital content and acknowledge that you lose your right of withdrawal once the download or access begins.